Shipping Policy

At Cash for Games, we understand the importance of timely and reliable shipping. We strive to provide our customers with a seamless shipping experience, ensuring that their orders are delivered promptly and securely.

Shipping Methods

Our shipping options include:

  • Free Overnight Delivery on orders above $60.
  • New Zealand, Non-Rural, Economy - $9
  • New Zealand, Non-Rural - Express (next business day) - $16
  • International Shipping: We also provide international shipping options for customers outside of New Zealand. Please note that international shipping may take longer due to customs clearance procedures and prices may differ depending on your country. If you are ordering from outside New Zealand & Australia we highly recommend contacting us before placing an order as some of our games and consoles are region locked.

All orders placed on our site will be sent with NZ Post, and you will be emailed or sent a text with a tracking number the same day the order is placed!

Shipping delays

Sometimes we don't have control over issues or problems we come across and there may be errors out of our hands that cause a delay in sending out your order! We guarantee that we keep in contact with you about your order if we experience anything that causes a delay in sending your order off and getting you that tracking number.

Lost or Damaged Shipments

In the rare event that your shipment is lost or damaged during transit, please contact us through our Facebook Page as that is the easiest way to reach us. We will work with you to resolve the issue and ensure that you receive a satisfactory resolution. Sometimes products get lost in transit or the address is wrong/misread and returned to the sender address after some time we will keep in contact with you until your issue is resolved!

Customer Support

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. You can contact us via email at or by phone at +64 21 0224 1774. I will try my best to be available at all times to provide you with assistance for anything you may need!